Workflow Differences in UCMA 3.0

Posted by The World According to Marc on January 9, 2011

The following is a list of activities from Speech Server 2007 and UCMA 3.0. UCMA brings with it a number of new activities (due mostly to UCMA handling both Speech and Instant Messaging) but it also drops a number of activities we’ve become used to having in Speech Server.

Speech Server 2007 UCMA 3.0
AnswerCall AcceptCall
BlindTransfer BlindTransfer
Command SpeechCommand
ConsecutiveNoInputsSpeechEvent ConsecutiveNoInputsSpeechEvent
ConsecutiveNoRecognitionsSpeechEvent ConsecutiveNoRecognitionsSpeechEvent
ConsecutiveSilencesSpeechEvent ConsecutiveSilencesSpeechEvent
DeclineCall -
DetectAnsweringMachine -
DisconnectCall DisconnectCall
FormFillingDialog -
GetAndConfirm -
GoTo GoTo
HelpCommand SpeechHelpCommand
InvokeWorkflow -
MakeCall OutboundCall
Menu -
NavigableList -
QuestionAnswer SpeechQuestionAnswer
RecordAudio -
RecordMessage -
RepeatCommand SpeechRepeatCommand
SaltInterpreter -
SetTaskStatus -
SpeechSequence CommunicationsSquence
Statement SpeechStatement
Validator -
VoiceXmlInterpreter -
- CallDisconnectedEvent
- CallOnHoldEvent
- CallOnHoldTimeoutEvent
- CallRetrievedEvent
- GetPresence
- InstantMessagingStatement
- InstantMessagingQuestioNAnswer
- InstantMessagingCommand
- InstantMessagingCommand
- InstantMessagingHelpCommand
- ConsecutiveNoInputsInstantMessageEvent
- ConsecutiveSilencesInstantMessagingEvent
- ConsecutiveNoRecognitionsInstantMessagingEvent

In the coming weeks I’ll be covering some workarounds to the missing activities.